Chris Botelho, Senior Solutions Engineer at LimaCharlie
The everyday economics of endpoint security are buried in a fact most operators have stopped noticing: Microsoft Defender already runs on nearly every Windows machine your clients own, for free, and it is genuinely good at the boring work. It quarantines the commodity malware your analysts should never have to chase. The catch is that Microsoft sells the parts you actually need to operate Defender as a service (centralized management, fast telemetry, long retention) at a premium, and even then the telemetry arrives late. Chris Botelho, a Senior Solutions Engineer at LimaCharlie, spent this session making a narrow but sharp argument: the value is not in replacing Defender, it is in closing the gap between what Defender sees and when you can act on it.
LimaCharlie has always run cleanly alongside endpoint protection platforms. Botelho notes the usual names, CrowdStrike, SentinelOne, Microsoft Defender, and treats peaceful coexistence as table stakes. The interesting move is integration rather than adjacency. Microsoft's advantage is scale, billions of data points and global telemetry that no single platform can reproduce, which is exactly why letting Defender handle signature-known threats is the right division of labor. LimaCharlie's advantage is depth on the host, not just that something happened but everything that happened around it. The extension ingests Defender's own events and surfaces them inside one console, and the question Botelho keeps circling is the one that actually matters to a provider: what if you could ingest and act on those events faster than the vendor that generated them?
That question is not rhetorical. Defender events, Botelho explains, can take minutes to hours to land in Microsoft's own console. That latency was tolerable when malware moved slowly. It is not tolerable now, because ransomware does not need hours to encrypt a fleet, it needs five or ten minutes. An hour of lag is not a delay, it is a postmortem. The demonstration made the gap concrete. An EICAR test file, the harmless standard that antivirus engines treat as malware so you can validate detection without real risk, triggered Defender at 4:44:52, and the alert appeared in LimaCharlie less than a second later. The point is not the timestamp. It is what the timestamp buys. Inside that one-second window, before the event has even propagated through Microsoft's pipeline, you can fire automation, isolate the host, scan the downloaded file, or scan the entire file system. For an MDR, this is the whole pitch in miniature: detection that arrives at wire speed is only useful if it triggers response at wire speed, and the integration collapses the two into the same moment.
The rest of the extension is about turning Defender from a thing each endpoint runs into a thing you operate centrally. From the console you can read a host's protection status, whether anti-malware and real-time protection are running, when the last quick scan ran, whether a reboot is pending, and whether tamper protection has been switched off, which Botelho flags as an early signal that something is already wrong. You can inspect quarantine, list and manage exclusions, and scan files or folders on demand from any host running the EDR agent, either through the file browser or with EPV commands in the console. None of that means much without logic attached, so the extension ships basic detection rules that fire on the events that matter (malware detected and blocked, malware prevented, Defender disabled, real-time protection turned off) and leaves the response actions for you to build.
Where this stops being a single-host convenience and starts being a service is scale. Clicking through one machine at a time does not survive contact with a real client base. Because LimaCharlie treats configuration as infrastructure as code, exclusions and scan behavior are defined once and distributed across every host in an organization, scheduled or on demand, rather than touched by hand. That is the line between a tool an analyst pokes at and a delivery model a provider can standardize, onboard quickly, and run identically across every tenant. The same logic underwrites the retention story: LimaCharlie keeps a year of telemetry online by default, useful for obligations like PCI, where Microsoft would bill extra for keeping that data available.
What makes the argument credible is its modesty. Botelho is not claiming Defender is the problem. He is claiming that the free Defender already on your clients' machines is an underused asset, and that the gap worth closing is operational, the speed of the alert, the breadth of the control, the length of the memory, not the detection engine itself. The Defender work is also explicitly a first step, with the same deep-integration approach planned for other platforms starting with SentinelOne. For a provider, the takeaway is unromantic and exactly right: you do not need to buy more endpoint protection. You need to operate the protection your clients already paid for, fast enough and broadly enough that it counts as a service.
LimaCharlie gives MSSPs and MDRs a fully programmable SecOps Cloud Platform, with transparent usage-based pricing, API-first integration across every telemetry source, and the infrastructure to run multi-tenant operations at scale.